Tips on Managing Superstars

• Grow your own rather than recruiting them 
• Give them rapid and detailed feedback 
• Provide strong boundaries and containment  
• Provide strong public recognition 
• Treat them as individuals, find tailored solutions 
• Encourage them to take responsibility without over extending themselves 
• Trust your rebels to show you how best to manage them 
• Be ready to listen to what they need 
• Do not fear the megastar, engage with them 
• Help them become more emotionally intelligent in their self- awareness 
• Let them see they are vital but not indispensable 
• Don’t just praise when they are succeeding, support during down periods 
• Show them the bigger picture, why their contribution is worthwhile 
• Treat them as adults, not as a needy child 
• Keep offering new challenges beyond their immediate competence
• Build a strong relationship with them